Mobile support
E-learning Mobile support
Use this page as the public support destination for App Store and Google Play review. It covers the current mobile v1 scope: sign-in, courses, assignments, messaging, notifications, support tickets, and teacher attendance.
Primary contact
Email: support@emines.um6p.ma
Recommended response scope: account access, mobile upload issues, messaging, attendance, and notification problems.
Useful links
Issue categories
- Sign-in and session recovery
- Assignment submission and attachment upload failures
- Messaging or support ticket delivery issues
- Teacher attendance roster sync issues
- Push-notification delivery or wrong destination behavior